Shipping & Delivery FAQ — Smilerite South Africa
Shipping & Delivery — Frequently Asked Questions
Smilerite ships dental products across South Africa from Cape Town via courier. Below are the current shipping costs, delivery windows, and returns policy. Thresholds are confirmed at checkout.
Smilerite ships via courier (Courier Guy or similar). Typical transit: 2–5 business days after dispatch from Cape Town. Remote or rural areas (Zone 4 and above) may take 5–7 business days.
Standard shipping: R49 (incl. VAT). Free shipping applies on orders above a qualifying threshold — confirm the current free-shipping amount at checkout, as it may be updated periodically.
No. Smilerite currently ships within South Africa only.
Unused, sealed products can be returned within 14 days of delivery. Opened toothpastes, used toothbrushes, and other hygiene products are non-returnable unless defective or not as described. Contact us via smilerite.co.za/contact before returning.
Related FAQs: GC Tooth Mousse FAQ | GC MI Paste Plus FAQ | Opalescence Toothpaste FAQ | Curaprox 5460 FAQ